Chief Experience Officer

Tonia Scofield

Genesys represents a new beginning not only for Tonia and the exceptional teams she develops, but also for her clients and their organizations.
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Health care is one of the only industries where people pay too much and never feel good about it. Our vision is to change that and to get care to people where they need it when they need it at the right time.
Tonia Scofield
Chief Experience Officer

Anytime you have the chance to work with a visionary, you take that opportunity, especially when that person is humble, genuine, and completely focused on their clients’ success.

Tonia is one of those rare individuals who can cut through the complexities of a business challenge, find the solution, and communicate it with clarity and confidence.

After nearly two decades of honing her skills in the healthcare industry, Tonia is enjoying her boldest step yet – Genesys.

Genesys represents a new beginning not only for Tonia and the exceptional teams she develops but also for her clients and their organizations. The tremendous experience and insight that she has gained throughout her career is now be applied without limitations to help her clients achieve greater success.

So, what can you expect from Tonia? Stronger communication within your organization, benefits that fit the needs of your employees, and an environment that transforms your culture and attracts top talent.  

Before co-launching Genesys, Tonia served as a Vice President of Client Services and Consulting at one of the Largest Publicly Traded Firms in the world and a Senior Client Executive at Great-West Healthcare / Cigna. Earning a Bachelor of Health Care Management from Southern Illinois University, her educational background initiated the launchpad for how Tonia serves others today.

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